How to Resolve Freezing Instagram Stories. You’re trying to watch someone’s Instagram Story, but it keeps freezing. It can be frustrating if you can’t start the story or if a video story stops after a second or two. Luckily, there are many ways to solve this problem.
AD. If you want to know why your Instagram Stories keep freezing and what you can do to fix this issue, there is no better place to look than here. This piece will tell you what you need to know about this problem and suggest ways to deal with it.
Why Do Instagram Stories Keep Freezing?
If you can’t see Instagram Stories, one of these things is likely the cause of the issue.
- Poor connection
- The app still needs to be changed.
- Short-term problems
- Instagram doesn’t work
- The system still needs to be changed.
- The cache isn’t cleared.
You can stop Instagram Stories from freezing by taking a few different steps.
Check the Network
A bad network connection is one of the most common reasons Instagram Stories don’t load. This could be because of a weak Wi-Fi signal, a device issue, or an area with poor service. Here’s what you can do to figure out and fix the problem.
Check Whether Instagram Is the Only App With Issues
If you suspect network problems, first, you should check to see if the problem is only with Instagram. Then, please read the instructions below and do what they say.
- Close Instagram and open a different app. This can be any app, like YouTube, Facebook, WhatsApp, etc.
- You can send a message or play a video, depending on your chosen app. If there are no problems, you don’t have network issues. On the other hand, if the material won’t load, it’s likely because the internet connection isn’t strong enough.
Run a Speed Test
You should run a speed test if you want exact information about your Internet connection speed. This will give you accurate information and let you know if the connection could improve. Speed test by Ookla is something we suggest. What you need to do is listed below.
- Open your browser and go to Ookla’s Speedtest.
- Hit “Go.” Hold off until you see what happens.
Switching from cellular data to Wi-Fi or vice versa can help if you have a connection issue. You can also restart your phone, making it automatically connect to the internet.
Reset Network Settings
You can try resetting network settings if you have connection issues and can’t resolve them. The steps depend on the computer system you use.
Here’s what you need to do if you have an Android device.
- Go to Settings by opening your menu.
- Tap “System.”
- Scroll down and press the “Reset options” button.
- Tap “Reset Wi-Fi, Bluetooth, and mobile.”
- Tap “Reset settings.” Your device will restart, and the issue with the connection should be fixed.
If you want to reset the network settings on your iPhone, you should follow these instructions.
- To get to Settings, open your menu.
- Tap “General.”
- Select “Transfer or Reset iPhone” from the bottom of the page.
- Tap “Reset.”
- Choose “Reset Network Settings.” The device will restart after you enter your code.
Restart Your Router
You might be unable to load Instagram Stories because your Wi-Fi router has a problem. You could fix it by restarting it.
- Pull the router’s power cord out of the wall.
- At least 15 seconds should pass before you plug it back in.
- Wait until all the lights turn green, then test the internet connection.
Restart the App
If there’s nothing wrong with your internet connection, the problem might be with the app. Restarting it is the first step. Remember that this doesn’t mean moving to another app since the Instagram app will still be running in the background if you do that. You can use the option to switch between tasks and swipe up to close the app. Follow these instructions if you have an Android device to force close the app.
- Go to Settings by opening your menu.
- Tap “App management.”
- Choose “App Settings” from the menu.
- Go to Instagram and choose “Force stop.”
Check to see if the Instagram Stories issue has been fixed after you reopen the Instagram app.
Restart Your Device
Even though your phone isn’t the main reason Instagram Stories won’t load, restarting it can’t hurt. Unexpected issues or temporary bugs could cause problems like this one.
Check the Date and Time
This may seem strange, but if the date and time don’t match your app zone, you may have issues with Instagram and other apps. Most of the time, the date and time update themselves, so most people don’t worry about it. But the settings could be wrong if you accidentally turn off automatic updates or your phone has a temporary problem.
How to check and adjust the date and time on an Android device is described below.
- Start Settings and select “General management.” Type “Date & Time” into the search bar if this option isn’t there.
- Move the switch next to “Automatic date and time.”
Check and adjust the date and time on an iPhone.
- Open Settings.
- Go to “General.”
- Set “Automatic” under “Date & Time.”
Clear Internal Storage
If your device’s internal storage is whole, the Instagram app might need more room to work well, which could lead to many problems. If the Instagram app doesn’t work, try removing some files or moving them to the memory card.
Clear the Cache
Clearing the cache is a different thing. You can try to resolve the issue with your Instagram Stories. Remember that iPhones don’t have this option because they have the “Offload App” function. Like “Clear cache,” this function eliminates data that the app doesn’t need and may fix the problem.
Here’s what you need to do to clear Instagram’s cache on an Android phone
- To get to Settings, open your menu.
- Choose “App management.”
- Then, tap “App settings.”
- Find Instagram and select it.
- Tap “Storage.”
- Choose “Empty cache.”
To use the “Offload App” option, iPhone users should follow the steps below.
- Go to Settings by going to your menu.
- Press “General.”
- Choose “iPhone Storage.”
- Next, find Instagram, and then tap “Uninstall App.”
Update the App
An outdated app version can cause many issues, including needing help loading Instagram Stories. This can be fixed quickly by updating the app.
If you have an iPhone and want to update the Instagram app, follow the steps below.
- Open the store for apps.
- Try to find “Instagram.”
- Click on “Update.”
You don’t see the “Update” option, you’re already using the app’s most recent version.
- Open the store for apps.
- Try to find “Instagram.”
- Press “Update.”
If you don’t see the “Update” option, you’re already using the app’s latest version.
Reinstall the App
You can reinstall the app if updating it doesn’t help.
Here’s what people with Android should do.
- Open Settings.
- Click on “Apps.”
- Next, tap “Instagram,” then choose “Uninstall.”
- Open Google Play and type “Instagram” in the search bar.
- Choose “Install.”
To reinstall the Instagram app on your iPhone, follow the instructions below.
- Launch Settings.
- Choose “General”
- Pick “iPhone Storage.”
- Tap “Delete App” after pressing “Instagram.”
- Enter “Instagram” in the search bar when you launch the App Store.
- Download the app.
Use Instagram’s “Help” Option
If you’ve done everything above and your Instagram Stories still keep freezing, you can use the “Help” option in the app to report the problem. Here’s what you need to do.
- Open the app for Instagram.
- In the bottom-right spot, click on your picture.
- Touch the three lines in the upper right corner.
- Choose “Settings.”
- Click on “Help.”
- Tap “Report a Problem.” There will be three choices. Then, select “Report a problem” once more.
- To fill out the report, follow the instructions on the screen. Instagram will give you an email with additional steps you can follow to resolve the issue after you do that.
Wait It Out
Instagram Stories may occasionally experience issues due to a server-wide bug. Although you can report it, the only thing left is to wait it out and use Down detector to keep track of Instagram issues.
Enjoy the Stories
Instagram is one of the most prominent social media sites, and it has a lot of excellent options. However, since Instagram Story is probably the most used feature, being unable to see them can be annoying; most of the time, the problem can be fixed in just a few minutes.
Have Instagram Stories ever given you a problem? How did you calculate out how to fix it? Tell us in the area below for comments.